Payment Methods

BUYCOINS.IO (Visa & Mastercard):

Orders between the value of 10 and 400€ can be paid via Buycoins.io using your Visa or Mastercard. Buycoins.io is a 3rd party website that sells Bitcoin (BTC) and sends us your payment in BTC. Its very simple and you do not need to do anything, its fully automatic. When you order from Chem.eu and choose this payment method you'll be forwarded to BuyCoins to make payment then redirected back to Chem.eu when your payment is successful. Please note because BuyCoins are located in Asia and Panama the fees can vary slightly from the value shown at checkout. This is due to foreign exchange rates from USDand sometimes international transaction fees out of our control by your bank.

ALTERCARDS (Coming soon):

Altercards is a 3rd party payment website a bit like PayPal in functionality. You add funds then send to us. You need to sign up for FREE at: www.AlterCards.com If that link does not work please copy and paste this into your browser: https://ewallet.altercards.com/index.php/Index/register
When you have signed up and deposied enough funds to cover your order (NO FEES), send your payment to the following Payee email address: [email protected]
Please note, make sure you send enough to cover your order in EUR, not USD. USD is Altercards base currancy (Hong Kong).Also please add your Chem.eu order number as a note/reason to help speed up the order process. Please note because Altercards are located in Asia the fee may vary slightly from the value shown at checkout this is due to foreign exchange rates you may also be charged a international transaction fee by your bank this is out of our control this is charged by your bank.

BITCOIN (SAVE 20%):

20% OFF ALL BITCOIN PAYMENTS, NO CODE REQUIED DISCOUNT AUTOMATICALLY DEDUCTED AT CHECKOUT.
1 - Sign up for a Bitcoin wallet. Google "Bitcoin wallet" or search your mobile App store. Use the same process to locate where and how to buy Bitcoins. Some wallets provide both service.
2 - When you have Bitcoin(s) in a wallet your ready to shop! To shop with Chem.eu simply buy as normal and when you checkout select Bitcoin as your payment method. 10% off is automatically be deducted.
3 - When you have ordered we will send you an email confirmation with our Bitcoin address needed to send your payment to. Or you'll be able to pay there and then (best option all round). However you may need to log into your wallet and send the correct amount requested in your order email confirmation..
4 - Email us with your order number and confirm you have sent a Bitcoin payment. We then pair your payment to your order and ship the same day if possible.

BANK TRANSFER (BUYCOINS.IO)

Payment can be made by bank transfer for any order above €250. Please select bank transfer as your payment method at checkout and bank details will be sent to you as soon as possible. Please note that bank transfers will normally reach our account in 3 - 5 working days and no orders will be shipped until funds have cleared into our account. As soon as you send your payment please email us acopy of your payment receipt. Please note when paying by bank transfer, you are buying Bitcoin va BuyCoins.io, still is all done without anything to do your end.
 

Cancellations of orders:

If you wish to cancel any order placed you must notify us prior to your order reaching the status of " Awaiting EU Shipping" or "Awaiting EU Shipping Tracked " once your order reaches one of these statuses it is not possible to amend or cancel. An administration cancellation fee of 10% of your order total or €10 whichever is greater will be deducted from your refund as we must spend time cancelling your order and contacting our card processor to arrange your refund which we are also charge for. If you wish to receive a store credit that can be spent at a later date then no fee will be deducted.